PENGARUH PROFESIONALISME, KREDIBILITAS, RESPONSIF, DAN TIM WORK TERHADAP KEPUASAN KERJA PEGAWAI PADA DINAS KEPENDUDUKAN DAN CATATAN SIPIL KABUPATEN GOWA

Syamsir -, Gunawan B I

Sari


ABSTRAK

Penelitian ini bertujuan untuk menganalisis pengaruh profesionalisme, kredibilitas, responsif, dan tim work terhadap kepuasan kerja pegawai pada Dinas Kependudukan dan Catatan Sipil kabupaten Gowa.

Hasil penelitian ini menunjukkan bahwa (1) profesionalisme secara parsial berpengaruh positif dan signifikan terhadap kepuasan kerja pegawai pada Dinas Kependudukan dan Catatan Sipil kabupaten Gowa, (2) kredibilitas secara parsial berpengaruh positif dan signifikan terhadap kepuasan kerja pegawai pada Dinas Kependudukan dan Catatan Sipil kabupaten Gowa, (3) responsif secara parsial berpengaruh positif dan signifikan terhadap kepuasan kerja pegawai pada Dinas Kependudukan dan Catatan Sipil kabupaten Gowa,  (4) team work secara parsial berpengaruh positif dan signifikan terhadap kepuasan kerja pegawai pada Dinas Kependudukan dan Catatan Sipil kabupaten Gowa,  (5). profesionalisme, kredibilitas, responsif, dan team work  secara simultan berpengaruh positif dan signifikan terhadap kepuasan kerja pegawai pada Dinas Kependudukan dan Catatan Sipil kabupaten Gowa.

 

Kata kunci: profesionalisme, kredibilitas, responsif, tim work dan kepuasan kerja

 

ABSTRACT

This study aims to analyze the influence of professionalism, credibility, responsiveness, and team work on employee satisfaction at the department of population and civil registry of Gowa regency.

The results of this study indicate that (1) professionalism partially has a positive and significant effect on employee job satisfaction at the department of population and civil registry of Gowa regency. (2) credibility partially  has a positive and significant effect on employee job satisfaction at the department of population and civil registry of Gowa regency. (3) responsiveness partially  has a positive and significant effect on employee job satisfaction at the department of population and civil registry of Gowa regency. (4) team work partially has a positive and significant effect on employee job satisfaction at the department of population and civil registry of Gowa regency. (5). professionalism, credibility, responsiveness, and team work simultaneously have a positive and significant impact on employee job satisfaction at the department of population and civil registry of Gowa regency.

Keywords: professionalism, credibility, responsiveness, team work and job satisfaction

Teks Lengkap:

PDF (English)

Referensi


Arikunto, Suharsimi, 2012. Prosedur Penelitian Suatu Pendekatan Praktek, Jakarta : PT.RinekaCipta,Prosedur Penelitian. Jakarta: Rineka Cipta,

Boxx, W. R., Odom, R. Y., & Dunn, M. G. 2001. Organizational values and value congruency and their impact on satisfaction, commitment, and cohesion: an empirical examination within the public sector. Public Personnel Management, 20 (1), 195-205. Download at www.google.com

Bowen D. E., Ledford, G. E., & Nathan, B. R. 2010. Hiring for the organization, not the job. Academy of Management Executive, 5 (4), 35-49. Download at www.google.com

Cable, D., & Judge, T. A. 2004. Pay preferences and job search decisions: a person organization fit perspective. Personnel Psychology, 47, 317-348. Download at www.google.com

Chatman, J. A. 2001. Matching people and organizations: selection and socialization in public accounting firms. Administrative Science Quarterly, 36, 459-484. Download at www.google.com

Christian, A., 2008. Kredibilitas Sebagai Satuan Acuan Penggunaan Teknologi Informasi dan Komunikasi, Digital Marketing and New Media.

Davis & Newton, 2006. Performance, Under Sub Optimal Conditions.: Taylor & Francis. Philadelphia.

Dimock, 2005, Public Administration. New York: Kunig, L.W. Rinehart & Co. Download at www.google.com

Ferdinand . 2012, Evaluasi Kinerja Sumber Daya Manusia. Penerbit Refika Aditama, Bandung.

Ghozali, Imam. (2011). Aplikasi Analisis Multivariate dengan Program SPSS. Edisi Ketiga. Badan Penerbit Universitas Diponegoro. Semarang.

Judge, T. A., & Ferris, R. D., Jr. 2002. Effects of work values on job choicedecisions. Journal of Applied Psychology, 77, 261-271 Download at www.google.com

Johnson 2007. An Investigation Into The Antecendents of Organizational Citizienship Behaviors in a personal Selling Context, Journal of Marketing.

Hasibuan,M, 2007, Manajemen Sumber Daya Manusia. Edisi revisi Bumi Aksara, Grasindo, Jakarta.

Hovland, Carl L. 2007. Definisi Komunikasi. PT. Raja Grafindo Persada: Jakarta

Kristoff, A. L. 2006. Person-organization fit: an integrative review of its conceptualizations, measurement, and implications. Personnel Psychology 49, 1-49. Download at www.google.com

Luthans, F. 2006. Perilaku Organisasi. Edisi 10. Andi, Yogyakarta.

Mangkunegara,A.P, 2009. Evaluasi Kinerja Sumber Daya Manusia. Penerbit Refika Aditama, Bandung.

Liedtka, J.M. 2009. Value Congruence: The interplay of individual and Organizational Value System, Journal of Business Ethics, Proquest, 8,10, pg.805

Meglino, B. M., Ravlin, E. C., & Adkins, C. L. 2002, A work values approach to corporate culture: a field test of the value congruence process and its 100 relationship to individual outcomes. Journal of Applied Psychology, 74 (3), 424-432. Download at www.google.com

Muhammad, A, 2009. Komunikasi Organisasi. Bumi Aksara, Jakarta.

Netemeyer, R.G, Boles, S. B., Mckee, D. O. 2007. An Investigation Into The Antecendents of Organizational Citizienship Behaviors in a personal Selling Context, Journal of Marketing, Vol. 61, pp. 85-98. Download at www.google.com

O’Reilly, C. A., Chatman, J. A., & Caldwell, D. F. 2001. People and organizational culture: a profile comparison approach to assessing personorganization fit. Academy of Management Journal, 34 (3), 487-516. Download at www.google.com

Rivai, V,2006. Manajemen Sumber Daya Manusia untuk Perusahaan: dari Teori Ke Praktik, Edisi Pertama, Penerbit PT. Raja Grafindo Persada, Jakarta.

Ruky,S.A, 2006. Sistem Manajemen Kinerja. PT. Bumi Aksara, Jakarta.

Samsudin, S, 2009. Manajemen Sumber Daya Manusia, cetakan ke-2 Pustaka Setia, Bandung.

Schneider, B., Goldstein, H. W., & Smith, D. B. 2005. The ASA framework: an update. Personnel Psychology, 48, 747-773. Download at www.google.com

Sedarmayanti, 2004. Good Governance (Kepemerintahan yang Baik) Bagian Kedua: Membangun Manajemen Sistem Kinerja Guna Meningkatkan Produktivitas Menuju Good Governance (Kepemerintahan yang Baik), Bandung:

Sekiguchi, T,. 2004. Person Organization Fit and person Job Fit in Employee Selection: A Review of The Literature. Osaka Keidai Ronshu, Vol. 54 No. 6, 179-196

Siagian.P.S,2008. Manajemen Sumber Daya Manusia, Bumi Aksara, Jakarta.

Singarimbun . Administrative State. Ronald Press, 1948. New York.

Sobandi,B, 2006. Desentralisasi dan Tuntutan Penataan Kelembagaan. Unpar Press, Bandung.

Sekaran. 2002, A work values approach to corporate culture: a field test of the value congruence process and its 100 relationship to individual outcomes

Sugiyono. 2012. Statistik Untuk Penelitian, Alfabeta, Bandung.

Surjadi, 2009. Pengembangan Kinerja Pelayanan Publik. PT Rafika Aditama, Bandung.

Stephen 2001. Good Governance: Insan Cendekia, Surabaya.

Tepeci, M, 2001. The Effect of Personal Values, Organizational Culture, Person Organization Fit on Individual Outcomes in Restaurant Industry. A Thesis in Man-Environment Relations. The Pennsylvania State University. The Graduate Schoolof Hotel, Restaurant and Recreation Management.

Tracy 2008. Manajemen Sumber Daya Manusia. Cetakan Pertama Penerbit Sulita Bandung.

Tett dan Meyer 2003. Job Satisfaction, Organizational Commitment, Turnover Intention and Turnover. Personnel Psychology.

Turban, D. B., & Keon, T. L. 2003. Organizational attractiveness: an interactionist perspective. Journal of Applied Psychology, 78, 184-193.

Wahyudi, B, 2008. Manajemen Sumber Daya Manusia. Cetakan Pertama Penerbit Sulita Bandung.

Waldo, D, 2004. Administrative State. Ronald Press, 1948. New York.

Widodo, J. 2001. Good Governance: Insan Cendekia, Surabaya.




DOI: https://doi.org/10.37531/mirai.v1i1.5

Refbacks

  • Saat ini tidak ada refbacks.


Flag Counter

Creative Commons License

JURNAL MIRAI MANAGEMENT is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Web
Analytics