Pengaruh Motivasi Intrinsik, Motivasi Ekstrinsik, Pemberdayaan Psikologis, dan Budaya Organisasi terhadap Organizational Citizenship Behavior
Abstract
Organizational Citizenship Behavior (OCB) is one of the contributing factors to the success of a company's performance. This research was conducted on employees of PT Baja Mulia Industrindo to explore the relationship between intrinsic motivation, extrinsic motivation, psychological empowerment, and organizational culture on OCB. This research is a quantitative research. This study used the census method with a total of 50 respondents. Data tested with Smart PLS version 3.0. This study found that intrinsic motivation has a non-significant negative effect on OCB, extrinsic motivation has a non-significant positive effect on OCB, psychological empowerment has a significant positive effect on OCB, and organizational culture has a significant negative effect on OCB.
Keywords: Organizational culture; Extrinsic Motivation; Intrinsic Motivation; Organizational Citizenship Behavior; Psychological Empowerment.
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Alfiana, D. (2020). Peran perceived organizational support dan psychological empowerment terhadap kinerja karyawan melalui organizational citizenship bahavior. Jurnal Ilmu Manajemen, 8(3), 839–851.
Bharata, Zunaidah, & Diah, Y. M. (2016). Pengaruh Kepuasan Kerja dan Budaya Organisasi terhadap Organizational Citizenship Behavior (OCB) di PT Pupuk Sriwidjaja Palembang. Jurnal Manajemen Dan Bisnis Sriwijaya, 14(2), 257–276.
Ganesan, S., & Weitz, B. A. (1996). The Impact of Staffing Policies on Retail Buyer Job Attitudes and Behaviors. Journal of Retailing, 72(1), 31–56. https://doi.org/10.1016/S0022-4359(96)90004-4
Hidayat, A., & Lukito, H. (2021). Pengaruh pemberdayan psikologis, kepemimpinan trasformasional dan kepuasaan kerja terhadap organizational citizenship behavior. Menara Ekonomi, VII(1), 1–11.
Ibadillah, S., & Manurung, A. D. R. (2020). Influence of Situational Leadership, Extrinsic Motivation, and Intrinsic Motivation on Organizational Citizenship Behavior (OCB) in State Civil Aparatures (ASN) In Local Government Pandeglang District of Banten Province. International Journal of Innovative Science and Research Technology, 5(2), 246–257.
Jeong, Y., Kim, E., Kim, M., & Zhang, J. J. (2019). Exploring relationships among organizational culture, empowerment, and organizational citizenship behavior in the South Korean professional sport industry. Sustainability (Switzerland), 11(19), 1–16. https://doi.org/10.3390/su11195412
Khazamah, M. I., Herawati, J., & Septyarini, E. (2021). Pengaruh Motivasi Intrinsik dan Lingkungan Kerja Terhadap Organizational Citizenship Behavior (OCB) dengan Kepuasan Kerja Sebagai Variabel Intervening. Forum Ekonomi ISSN Print: 1411-1713 ISSN Online: 2528-150X375, 23(3), 375–382.
Khusanova, R., Choi, S. B., & Kang, S. W. (2019). The Moderating Role of Office Design on the Relationship Between Psychological Empowerment and Organizational Citizenship Behaviour in Uzbekistan. Sustainability, 11(7024), 1–20. https://doi.org/10.3390/su11247024
Kirana, K. C., Setyawati, N. D., & Kurniawan, I. S. (2021). Memperkuat OCB: Peran Kepemimpinan Transformasional, Budaya Organisasi, dan Motivasi Intrinsik: Studi Pada Satuan Polisi Pamong Praja Kota Yogyakarta. Derivatif: Jurnal Manajemen, 15(2), 354–363. https://doi.org/10.1016/B978-0-08-097086-8.22031-X
Kurniawan, I. S., & Pratiwi, Y. I. (2021). Memperkuat Kinerja Inovasi: Peran Budaya Organisasi, Motivasi Intrinsik, dan Berbagi Pengetahuan. Ekonomi & Bisnis, 20(1), 21–30. https://doi.org/10.32722/eb.v20i1.4056
Kurniawan, I. S., & Putra, D. B. (2022). Peran Mediasi Job Engagement: Value Congruence terhadap Organizational Citizenship Behavior (OCB). Jurnal Manajemen, 16(1), 205–211.
Mukhodah, & Ranihusna, D. (2018). Organizational Commitment As Intervening Variable of Intrinsic and Extrinsic Motivation to Organizational Citizenship Behavior. International Conference on Economics, Business and Economic Education 2018, 333–346. https://doi.org/10.18502/kss.v3i10.3139
Oliver, R. L., & Anderson, E. (1994). An Empirical Test of the Consequences of Behavior- and Outcome-Based Sales Control Systems. Journal of Marketing, 58(4), 53–67.
Organ, D. W. (1990). The motivational basis of organizational citizenship behavior. Research in Organizational Behavior, (43–72), 1990.
Pangestika, B. W., & Romat, S. (2018). Pengaruh Motivasi Intrinsik Terhadap Organizational Citizenship Behavior. EProceedings of Management, 5(2), 2708–2713.
Putra, D. S., Susilo, H., & Aini, E. K. (2018). Pengaruh Budaya Organisasi terhadap Organizational Citizenship Behavior ( OCB ) dengan Kepuasan Kerja sebagai Variabel Intervening. Jurnal Administrasi Bisnis (JAB), 62(2), 28–36.
Putri, P. A., & Ratnaningsih, I. Z. (2018). Hubungan antara Psychological Empowerment dengan Perilaku Kewargaan Organisasi pada Karyawan Perusahaan Distributor PT. X. Jurnal Empati, 7(1), 352–361.
Saputra, P. E. W., & Supartha, I. W. G. (2019). Pengaruh Budaya Organisasi dan Dukungan Organisasi terhadap OCB Dimediasi oleh Komitmen Organisasional. E-Jurnal Manajemen, 8(12), 7134–7153. https://doi.org/https://doi.org/10.24843/EJMUNUD.2019.v08.i12.p12
Septiawati, D., Karnati, N., & Rochanah, S. (2019). Pengaruh Locus of Control dan Motivasi Intrinsik terhadap Organizational Citizenship Behavior Guru SMA Negeri di Kota Bekasi. Visipena, 10(2), 332–351.
Takaheghesang, H., Lengkong, V. P. ., & Sendow, G. M. (2016). Analisis Pengaruh Kepuasan Kerja, Komitmen Kerja, Pemberdayaan Psikologis Dan Kepemimpinan Transformasional Terhadap Organizational Citizenship Behavior (Ocb) Pada Karyawan Pt Jasa Raharja (Persero) Manado. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 4(4), 1013–1024. https://doi.org/10.35794/emba.v4i4.14573
Widiasih, P. A. (2017). Peran Kepemimpinan Profetik dan Pemberdayaan Psikologis dalam Membangun Keterikatan Kerja Karyawan. Jurnal Ilmiah Penelitian Psikologi, 3(1), 31–41.
Wijaya, N. A., & Yuniawan, A. (2017). Analisis Pengaruh Budaya Organisasi dan Dukungan Organisasi terhadap Organizational Citizenship Behavior dengan Komitmen Organisasi sebagai Variabel Intervening. Diponegoro Journal of Management, 6(4), 1–13.
Alfiana, D. (2020). Peran perceived organizational support dan psychological empowerment terhadap kinerja karyawan melalui organizational citizenship bahavior. Jurnal Ilmu Manajemen, 8(3), 839–851.
Bharata, Zunaidah, & Diah, Y. M. (2016). Pengaruh Kepuasan Kerja dan Budaya Organisasi terhadap Organizational Citizenship Behavior (OCB) di PT Pupuk Sriwidjaja Palembang. Jurnal Manajemen Dan Bisnis Sriwijaya, 14(2), 257–276.
Ganesan, S., & Weitz, B. A. (1996). The Impact of Staffing Policies on Retail Buyer Job Attitudes and Behaviors. Journal of Retailing, 72(1), 31–56. https://doi.org/10.1016/S0022-4359(96)90004-4
Hidayat, A., & Lukito, H. (2021). Pengaruh pemberdayan psikologis, kepemimpinan trasformasional dan kepuasaan kerja terhadap organizational citizenship behavior. Menara Ekonomi, VII(1), 1–11.
Ibadillah, S., & Manurung, A. D. R. (2020). Influence of Situational Leadership, Extrinsic Motivation, and Intrinsic Motivation on Organizational Citizenship Behavior (OCB) in State Civil Aparatures (ASN) In Local Government Pandeglang District of Banten Province. International Journal of Innovative Science and Research Technology, 5(2), 246–257.
Jeong, Y., Kim, E., Kim, M., & Zhang, J. J. (2019). Exploring relationships among organizational culture, empowerment, and organizational citizenship behavior in the South Korean professional sport industry. Sustainability (Switzerland), 11(19), 1–16. https://doi.org/10.3390/su11195412
Khazamah, M. I., Herawati, J., & Septyarini, E. (2021). Pengaruh Motivasi Intrinsik dan Lingkungan Kerja Terhadap Organizational Citizenship Behavior (OCB) dengan Kepuasan Kerja Sebagai Variabel Intervening. Forum Ekonomi ISSN Print: 1411-1713 ISSN Online: 2528-150X375, 23(3), 375–382.
Khusanova, R., Choi, S. B., & Kang, S. W. (2019). The Moderating Role of Office Design on the Relationship Between Psychological Empowerment and Organizational Citizenship Behaviour in Uzbekistan. Sustainability, 11(7024), 1–20. https://doi.org/10.3390/su11247024
Kirana, K. C., Setyawati, N. D., & Kurniawan, I. S. (2021). Memperkuat OCB: Peran Kepemimpinan Transformasional, Budaya Organisasi, dan Motivasi Intrinsik: Studi Pada Satuan Polisi Pamong Praja Kota Yogyakarta. Derivatif: Jurnal Manajemen, 15(2), 354–363. https://doi.org/10.1016/B978-0-08-097086-8.22031-X
Kurniawan, I. S., & Pratiwi, Y. I. (2021). Memperkuat Kinerja Inovasi: Peran Budaya Organisasi, Motivasi Intrinsik, dan Berbagi Pengetahuan. Ekonomi & Bisnis, 20(1), 21–30. https://doi.org/10.32722/eb.v20i1.4056
Kurniawan, I. S., & Putra, D. B. (2022). Peran Mediasi Job Engagement: Value Congruence terhadap Organizational Citizenship Behavior (OCB). Jurnal Manajemen, 16(1), 205–211.
Mukhodah, & Ranihusna, D. (2018). Organizational Commitment As Intervening Variable of Intrinsic and Extrinsic Motivation to Organizational Citizenship Behavior. International Conference on Economics, Business and Economic Education 2018, 333–346. https://doi.org/10.18502/kss.v3i10.3139
Oliver, R. L., & Anderson, E. (1994). An Empirical Test of the Consequences of Behavior- and Outcome-Based Sales Control Systems. Journal of Marketing, 58(4), 53–67.
Organ, D. W. (1990). The motivational basis of organizational citizenship behavior. Research in Organizational Behavior, (43–72), 1990.
Pangestika, B. W., & Romat, S. (2018). Pengaruh Motivasi Intrinsik Terhadap Organizational Citizenship Behavior. EProceedings of Management, 5(2), 2708–2713.
Putra, D. S., Susilo, H., & Aini, E. K. (2018). Pengaruh Budaya Organisasi terhadap Organizational Citizenship Behavior ( OCB ) dengan Kepuasan Kerja sebagai Variabel Intervening. Jurnal Administrasi Bisnis (JAB), 62(2), 28–36.
Putri, P. A., & Ratnaningsih, I. Z. (2018). Hubungan antara Psychological Empowerment dengan Perilaku Kewargaan Organisasi pada Karyawan Perusahaan Distributor PT. X. Jurnal Empati, 7(1), 352–361.
Saputra, P. E. W., & Supartha, I. W. G. (2019). Pengaruh Budaya Organisasi dan Dukungan Organisasi terhadap OCB Dimediasi oleh Komitmen Organisasional. E-Jurnal Manajemen, 8(12), 7134–7153. https://doi.org/https://doi.org/10.24843/EJMUNUD.2019.v08.i12.p12
Septiawati, D., Karnati, N., & Rochanah, S. (2019). Pengaruh Locus of Control dan Motivasi Intrinsik terhadap Organizational Citizenship Behavior Guru SMA Negeri di Kota Bekasi. Visipena, 10(2), 332–351.
Takaheghesang, H., Lengkong, V. P. ., & Sendow, G. M. (2016). Analisis Pengaruh Kepuasan Kerja, Komitmen Kerja, Pemberdayaan Psikologis Dan Kepemimpinan Transformasional Terhadap Organizational Citizenship Behavior (Ocb) Pada Karyawan Pt Jasa Raharja (Persero) Manado. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 4(4), 1013–1024. https://doi.org/10.35794/emba.v4i4.14573
Widiasih, P. A. (2017). Peran Kepemimpinan Profetik dan Pemberdayaan Psikologis dalam Membangun Keterikatan Kerja Karyawan. Jurnal Ilmiah Penelitian Psikologi, 3(1), 31–41.
Wijaya, N. A., & Yuniawan, A. (2017). Analisis Pengaruh Budaya Organisasi dan Dukungan Organisasi terhadap Organizational Citizenship Behavior dengan Komitmen Organisasi sebagai Variabel Intervening. Diponegoro Journal of Management, 6(4), 1–13.
DOI: https://doi.org/10.37531/sejaman.v5i2.3357
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